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Tui Delayed Flight Compensation, How to Claim Easily - Low Cost Vibes Blog
Home > Travel Advice > Tui Delayed Flight Compensation
Travel Advice

Tui Delayed Flight Compensation

Helen Gomez
Last updated: 2025/03/26 at 7:39 AM
Helen Gomez
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Tui delayed flight compensation; having trouble with TUI flight delays or cancellations? Our team at Low Cost Vibes is here to help you understand your rights and more with the best flight deals and assist you in securing TUI compensation for delayed flights.

Did you know you can get money back if your TUI flight is cancelled or delayed? We will do everything we can to ensure you are treated properly, and you may be able to get TUI compensation for delayed flights of up to £520 per passenger.

What you need to know

  • At least three hours late for a TUI fly flight? As compensation, you can get up to £520!
  • What happened to the TUI fly flight? You could get both money back and pay!
  • It could take up to 6 years to get your money back, depending on where you are going.
  • Some steps to file a claim with Low Cost Vibes will let you know if you are qualified.

Your rights as a passenger on a TUI flight that is late or cancelled

Tui Delayed Flight Compensation, How to Claim Easily - Low Cost Vibes Blog

In the European Union, Regulation (EC) No. 261/2004 protects your rights as a passenger on an aeroplane. If you are going with a British airline or leaving the UK after Brexit, the “Air Passenger Rights and Air Travel Organisers’ Licensing (Amendment) (EU Exit) Regulations 2019” will apply directly to you. These rules ensure that if the airline is to blame for your flight being greatly delayed or cancelled, you can get compensation and, in the case of cancellations, a flight refund.

  • Did you make it on your flight? Your company may have given you a different flight option, but you didn’t take it, or they didn’t give you one. Your ticket money can be returned.
  • Did TUI say the flight was cancelled less than 14 days before it was supposed to leave? Then you may also be able to get up to £520 in compensation.
  • No matter what caused the flight delay or cancellation, TUI fly has to help the harmed passengers (this is called the “right to care”). Some of these rights are vouchers for food and drinks, contact services and if needed, transportation and accommodation. You can get these at the airport service desk. You can also buy the things you need and ask for repayment later if they refuse to give you the care you need.

Remember that you can only get flight compensation if the company causes the problem. You might not get paid if the delay or cancellation was because of “extraordinary circumstances.”

How to claim additional expenses 

If your TUI flight is delayed, you may be able to get your money back. But did you know that you can also get money back for other costs, including TUI compensation for delayed flights?

If this is new to you, keep reading to learn who can file a compensation claim, how to file a claim, and how to ensure you get enough money to cover your costs, including TUI compensation for delayed flights.

What Does a Claimable Flight Delay Look Like?

If your TUI Airways flight was delayed, you should know that not all delays qualify for TUI delay compensation.

Criteria for Who Can File a Compensation or Expense Claim

For TUI to pay you for a delayed flight, your flight must meet the following conditions:

*Arrival time was more than three hours late.

*Cancellation with less than 14 days’ notice.

*Delay caused by things the company could have avoided.

If your flight fits these requirements, you can also get money back for any costs you had to pay because of the delay. You can use an online TUI flight delay compensation calculator to find out if you’re qualified for compensation if you’re not sure.

Different kinds of extra costs are covered

When and How Much Does It Cost to Stay?

The airline will pay for your hotel if they have to give you an alternate flight that requires you to stay the night.

What Comes With Meals and Drinks

Another important thing to remember is that if your flight is more than two hours late, the company has to give you food and drinks. Most of the time, the airline will give you a food voucher. If you buy food alone, you can claim these costs by saving the receipts.

If your delay means you must stay the night, the flight will also pay for your extra meals, like dinner and breakfast.

Getting around

The airline will also pay for any transportation costs you incur because of the delay or cancellation, such as getting to and from the hotel.

Costs of communication

In addition to paying TUI for flight delays, airlines must also let customers talk to each other for free during the delays.

How to File a Claim, Step by Step

Claiming TUI delayed flight compensation is easy once you know if you are eligible.

  1. Gather all the important papers together, such as ticket receipts, expense reports, boarding passes, and any written statements from the flight.
  2. Go online and fill out the TUI flight delay compensation form. Include information about yourself and your trip.
  3. Send in your claim and wait for the company to reply.
  4. If the airline turns down your TUI flight delay compensation claim, you can send proof of your case along with your compensation claim.

Navigating Challenges in the Claims Process

Getting paid for late trips can be hard at times.

Compensation costs are a huge expense for airlines, and while airlines are required under EC261/2004 to compensate passengers, some may avoid compensation payouts to reduce expenses.

If an airline rejects your claim, you can file an appeal. Ensure your claim is backed up by proof and references to EC261/2004.

If you want to avoid the long process of disputing your claim with the airline, you can hire compensation services like Skycop to argue on your behalf. They will handle your claim from beginning to end and talk to the airline to ensure you get the money you deserve.

Tips and measures to avoid problems

You can help ensure fair pay by taking preventative steps and following tips. First, because you can get paid for flight delays longer than three hours, make sure you time the wait and have the airline confirm the time of the delay.

Also, ask the company to send you a written statement explaining the late flight. This is especially important if they claim the delay is due to extraordinary circumstances, as this negates your eligibility for compensation.

Conclusion

Flight rules require TUI Airways to take care of passengers if there are delays lasting more than two hours. Depending on the circumstances, travellers may be able to get to and from their destination. The airlines are responsible for these costs, and customers can get their money back if they don’t.

Claim procedures are easy to follow, but some airlines will try to avoid giving compensation to avoid spending money. Tips like keeping thorough records and keeping track of the time of the delay can help you in this situation, or you can use a service like Low Cost Vibes to handle your claim for you.

Tui delayed flight compensation – FAQS

Who can get paid from TUI for a flight delay?

If your TUI flight was more than three hours late because of things the company could have prevented and not because of something unusual, like bad weather, you could get your money back.

What should I do if TUI cancels my flight?

You should call TUI right away to see what rebooking options they have. If the cancellation was their fault and happened less than 14 days before the trip, you should file a pay claim.

How much money can I get if my flight is cancelled or delayed?

Between £125 and £520 is the range of compensation amounts based on the length of the delay and the distance of the trip.

What is EC 261? How does it keep me safe?

EC 261 is an EU law that protects customers by ensuring they get paid when flights are late, cancelled, or overbooked.

How do I start getting Low Cost Vibes to pay me?

You can get information about your flight and make your claim through Low Cost Vibes. Our tool is easy to use and will walk you through the process.

How long do I have to claim money after a flight was cancelled?

You have three years from the date of the flight delay to make a claim.

What proof do I need to present my case?

You’ll need your boarding pass, information about your trip, and any messages you sent to TUI about the delay.

What is the duration of repayment?

The time it takes to get paid can vary, but we do our best to handle cases quickly. Once accepted, you should get your money quickly.

You can get more information regarding this at TUI UK, where you’ll find helpful details on compensation claims and how to proceed with getting the compensation you deserve.

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Helen Gomez November 15, 2024
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Helen Gomez
Posted by Helen Gomez
Hi, there! I’m Helen, a writer for Vibes Group UK and an inbound content creator for the site journal. Every day is unique because I share my excitement for discovering new places with people who share my love of travel. My mind-blowing journey of learning lands anew has taken me along the untrodden ways, having grown up in a multi-cultural background and a country with endless serenity to explore. On the other hand, travel has shown me what is possible and how much work remains in combating vested interests, inequality, and environmental destruction. It’s hard to contain the buzz in the blood that comes from travelling or rising to a challenge, and you can’t always control yourself. Travel blogging is the perfect outlet to express my astonishment and bewilderment to the world. So, follow your heart, see what you can’t see, and leave a trail of Good vibes only!
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